Privacy Policy

Thomason Internet Services' Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information on this and all client shopping cart web sites is encrypted for maximum security transmissions online. Personal information on file in this office is confidential.

Personal Information that Thomason Internet Services May Collect Online 

We collect the following types of personal information: names, email , phone and facsimile numbers.

Thomason Internet Services does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

How Thomason Internet Services Uses Personal Information Collected Online

Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to inquiries, handle complaints and to provide appropriate information.  We also process billing and business requests related to business participation.

How Your Information May Be Shared

Your information will never be shared with any third party except possibly with the Golden Gate Better Business Bureau in order to process a complaint.

We never sell or rent your personal information.

Thomason Internet services may also release personal information to appropriate governmental authorities under the following circumstances:

1.  Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;

2.  Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

3.  Where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at info@thomasons.com.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of site usage data, such as the number of hits and visits to our site. This information is used for internal purposes to provide better services to the public, but again, the statistics contain no personal information and cannot be used to gather such information.

Problems or Complaints with Thomason Internet Services Privacy Policy

If you have a complaint about our compliance with this privacy policy, you may contact us at info@thomasons.com.  If we are unable to resolve your complaint to your satisfaction, you may elect to contact the Golden Gate Better Business Bureau at info@goldengate.bbb.org or call 510-238-1021.  We have agreed to abide by their arbitration decisions.

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